Charging 101
Three things matter: which plug, how fast, and how often. Everything else is marketing. Here's the plain-English version.
The four things worth knowing
There are three connectors that matter in North America: CCS1, NACS, and J1772. Most EVs sold here from 2024 onward can use either CCS or NACS at a fast charger, depending on the vehicle and the station. Every stall supports NACS and CCS1. CHAdeMO and other legacy connectors are not supported.
A charger's advertised kilowatt rating is a ceiling, not a floor. Actual charging speed depends on your battery's state of charge, the battery temperature, and how the station shares power across stalls. The honest read: cars charge fastest from 20–80% and slow down meaningfully near full.
Most EV drivers don't fast-charge daily. Fast charging is for road trips, fleet duty cycles, and density gaps. The rest of the time, EVs charge slowly at home or at work. That's why where fast chargers go matters more than how many you build.
Don't stay plugged in past your charge curve. Don't park in a charging stall if you're not actively charging. Pull through if there's a line. Be the kind of driver you'd want to share a station with.
EV Charging 101
Eight short answers, on camera: connectors, timing, range, and the questions everyone has. Two connectors, every EV, one network built for Texas.
The two main DC fast-charging connectors: NACS and CCS1 — we support both.
English audio · Spanish subtitles
Park, open the port, and plug in — it only fits one way. Start the session from the app or the station screen, and you're done. Grab a coffee.
It depends on where your battery starts. 20–80% is the fast window, where most of your range comes back; near full it eases off to protect the battery — like filling a glass of water without spilling.
For everyday driving, no. 20–80% is the sweet spot: a healthy battery with plenty of range. Save the full charge for long road trips; topping off to 100% every day just wears the battery down faster.
In about 20–30 minutes, most EVs add 150–250 miles — enough for most trips between Texas metros, depending on your vehicle, the weather, and your battery.
No. Level 1 uses a home outlet: slow, but fine overnight. Level 2 is faster, the kind at homes and workplaces. And DC fast charging fills the battery in minutes — that's what Lone Star runs.
A few things set the pace: how full the battery already is, the temperature outside, your car model, and the max speed it can accept. Often it's the car, not the charger — and that's completely normal.
Set the station as your destination in the car's nav. Many EVs precondition the battery on the way — warming it to the ideal temperature so it charges faster when you arrive. A small step that really saves you time.
Grab a coffee, answer a few emails, take a walk, stretch your legs. In the time it takes to relax, you're already back on the road.
This is Lone Star Supercharge. Everybody belongs here.
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